Shipping and Payment
I. Payment terms and delivery
1. The product price and shipment costs according to purchase contract can be paid by following methods:
• Cashless payment to bank account of the seller: 103010308/5500, IBAN: CZ9355000000000103010308, SWIFT/BIC: RZBCCZPP, with Raiffeisenbank a.s.
• Cashless payment with credit card,
• Cashless payment to bank account of the seller via payment gateway GoPay,
• Cash on delivery,
• In cash or by credit card upon personal pick-up at brick-and-mortar shop,
• In cash or by credit card upon personal pick-up at parcel office Zásilkovna (https://www.zasilkovna.cz/)
2. The buyer is obliged to pay prearranged packaging and shipping costs alongside with the purchase price. If not stated otherwise, purchase price is considered including packaging and shipping costs.
3. In case of payment in cash, the payment is due to the pick-up. In case of cashless payment, the payment is due 14 days after concluding the purchase contract.
4. In case of payment via payment gateway, the buyer proceeds accordingly to the instructions of the electronic payment provider.
5. In case of cashless payment, the buyer’s obligation of payment is fulfilled upon delivering the payment to the seller’s bank account.
6. The seller does not require the buyer a payment in advance nor any other type of such payment. The payment of the goods before its dispatch is not payment in advance.
7. According to the Law on sales records, seller is obliged to issue a bill to the buyer. The seller is also obliged to record the sale via tax administrator online, in case of technical issues due to 48 hours at the latest.
8. The goods are delivered:
• To the address provided in the order by the buyer,
• To the address of the parcel office chosen by the buyer,
• Upon personal pick-up at brick-and-mortar shop.
9. The buyer chooses delivery method at the process of ordering the goods.
10. The shipment costs, depending on the delivery and pick-up methods, are stated in the buyer’s order as well as in the order confirmation. In case the special requirements concerning the shipment are negotiated, the buyer takes responsibility for any possible extra costs connected to the shipping.
11. If the seller is obliged to deliver the goods on the address provided by the buyer in the order according to the purchase contract, the buyer is obliged to pick-up the goods upon delivery. In case it is necessary on behalf of the buyer to deliver the goods repeatedly or by a different method that has been stated in the order, the buyer is obliged to pay the shipping costs connected to the repeated delivery of the goods or the shipping costs connected to a different delivery method.
12. The buyer is obliged to check the state of packaging upon pick-up. In case of any visible defects, the buyer is obliged to notify the transporter. In case of faulty packaging caused by possible unauthorised intrusion, the buyer is not obliged to take the goods from the transporter.
13. The seller issues a bill to the buyer, namely invoice. The invoice is sent to the buyer’s e-mail address or is attached to the goods.
14. The buyer acquires ownership of the goods by paying the purchase price including the shipping costs, earliest upon pick-up though.
15. The buyer takes responsibility for accidental destruction, damage or loss of the goods upon pick-up or the moment he was obliged to pick up the goods and contrary to the purchase contract did not do so.